Shipping policy
Shipping Policy
Order processing
Orders are processed and shipped on the same day or within 24 hours (business days) after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. As soon as your order ships, you will receive a confirmation email with the tracking number.
Delivery times
Delivery times depend on the destination country:
- Italy and Spain: 2 to 5 business days
- Other Western European countries: 3 to 7 business days
- Eastern European countries: 5 to 12 business days
These are estimates from the shipping date. Delays may occur during peak seasons, public holidays, adverse weather or due to carrier issues beyond our control.
Shipping costs
Shipping costs, if any, are calculated and displayed at checkout before you complete your purchase.
Order tracking
You can track your order using the tracking number sent by email. Tracking may take up to 48 hours to show updates after shipment.
Shipping address
Please make sure your shipping address is complete and correct. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer. If you notice an error, contact us as soon as possible and, if the order has not shipped yet, we will update it.
Lost or delayed orders
If your order has not arrived within the estimated time, or the tracking shows no updates for more than 7 business days, contact us at sac@mirelostore.com with your order number and we will open an investigation with the carrier. If the package is confirmed lost, we will send a replacement or issue a full refund.
Contact
Drip Company Digital Business LLC
30 N Gould St Ste 100, Sheridan, WY 82801, United States
Email: sac@mirelostore.com
Phone: +1 (925) 830-7927